In order to properly try Discourse, we should establish:
- What we want to get out of Discourse;
- What success would look like;
- What an exit strategy would look like in case of a non-successful trial run.
For the first, I would like to get a better platform for talking to our users and identifying bugs and hitches in installing and usage that don’t fit particularly well in GitHub issues. As well, I would like to lower barriers of entry; people may not post in ipfs/go-ipfs as it is a scary, mature project - here, it may be easier to ask silly questions that they may have.
Success is not clear. I would like to specifically see if we get more users and more questions than we do on ipfs/ipfs, ipfs/support, and ipfs/faq combined. This requires tracking how many people interact here; does anyone have suggestions on how to do that?
If we don’t get more engagement with our userbase, I would consider Discourse a failed experiment.
Finally, I am hesitant to remove GitHub repositories or links to ipfs/faq and ipfs/support in favor of DIscourse, because it will be a hassle to add those back in in case we go back. I think it should be enough to leave those, add a note encouraging that users come here. And, if this fails, I think copying over issues as questions in the FAQ would be the best way forward.
What do you think?